top of page
Course 7.jpg

IMPACTFUL LISTENING
 

There's a vital component often neglected in effective communication: the art of listening! Discover the mindset and techniques to create deeper connections, increase understanding, and deliver meaningful value. Unlock the secrets to becoming a skilled listener through this dynamic learning program.

Idea

  • Suitable for all levels 

  • Training kit provided

  • Completion certificate

  • Training formats available

Micro Topics.png
Flex Challenge.png
Session Training.png

The concern about dwindling listening skills is rising in our fast-paced, technology-driven society. The dominance of social media, constant connectivity, and information overload has led to shorter attention spans and an obsession with instant gratification. Conversations have become superficial, with people multitasking or simply waiting for their turn to speak, resulting in a loss of genuine communication.

 

When we actively engage in meaningful listening, we create an environment characterised by trust, respect, and open communication. We transcend surface-level interactions and delve deeper, fostering a genuine understanding of one another. This level of listening promotes empathy within teams and encourages collaborative problem-solving. It allows businesses to understand the needs of their clients better, enabling the delivery of tailored solutions and exceptional customer service. Employees who feel valued and heard experience heightened morale and engagement, contributing to better relationships and organisational culture.

 

This program is designed to enhance self-awareness of your current listening performance and equip you with the tools to adopt a receptive mindset for impactful listening. You will learn about different listening styles, how to apply them effectively, and enhanced interpersonal techniques that amplify your ability to connect with others. Whether you seek personal growth or desire to excel in team and client relationships, mastering the art of listening will give you a distinctive advantage in achieving long-term success.

What You’ll Do

  • Differentiate between hearing and listening to engage the psychological mindset to connect with intentionality. 
     

  • Discover the Listening Power Pyramid, unlocking strategies to harness your full listening potential in various interactions.      

  • Develop your Perspective Taking skills, enabling you to navigate challenging situations with a relationship-oriented approach to listening.

  • Explore internal filters and external barriers that hinder meaningful connections and learn practical methods to eliminate or minimise them.                                                   

  • Acquire techniques to foster Empathic Action, enabling you to genuinely understand and share the feelings, perspectives, and experiences of others.        

  • Reinforce your learning through engaging activities supported by feedback, course materials, and practical tools.

What You'll Gain

  • Understand the psychology and dynamics of Impactful Listening equipping you to apply them effectively in any situation for enhanced connection and understanding.                                            

  • Transferable skills applicable across roles, hierarchies, and functional areas within an organisation or business.                                                          

  • A toolkit of practical resources to guide and support your journey toward Impactful Listening. This includes templates such as the Empathy Map, Force-Field Analysis, Body Scan Analysis, and useful checklists.

  • An Impactful Listening Education Kit that serves as a valuable support system, providing materials like a Learning Journal and Learning Self-Assessments to facilitate your growth.                                                         

  • A collaborative learning experience that not only fosters personal development but also strengthens team cohesion, understanding, and appreciation through engaging discussions and interactive exercises.                                                                                           

  • Plus, much more.

bottom of page